Performance doesnt matter the officers of company all have stock options that increase when they announce layoffs in press. Its clear how bad morale is i mean they had to have a 1 day training course to ORDER us to be happy and made "leadership" the measure they can use if you dare to question anything. I read all the posts here and are amazed mgt should take a look since most are too scared to speak up and those who say they are told to S--- it UP are exactly right no input from workers at all. No transparency from upper mgt they claim its a value but its not demonstrated by those who wrote the values to the front line the people who drive value so all the middle managers can have jobs and constantly change things to justify themselves.
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That gets an LOL and a WTF! With the way these QFC estimates are being written lawsuits will be inevitable.
A friend of mine said he saw a QFC estimate which called for a LKQ hood but would not allow paint time because the salvage hood was the "same" color as the car already. Does that get a WTF or not ? Thinking yes.
Does anyone here also work for Encompass? This is by far the worst company for which I've ever worked and I worked at FirstEnergy in the call center. Everything you've all said is absolutely correct. Our underwriting department is an absolute joke and is only getting worse each day. Every day here, I hope they announce layoffs. I can't stand this anymore.
How do you let our voice be heard? Our insureds will suffer, claimants as all can attest are always dirt to Allstate....how can QFC continue? Every shop I know hates, already hates Allstate by reputation = now it's obvious they are screwing out insureds and all else in the QFC promise of simplicity. Shop delays for parts, insured's without rental, claimants - sorry!, shop schedule and turn around - why would Allstate care -thats your problem! Estimates now written by people who are told and managed by "write the lowest possible estimate, aka best case repair". Skilled, tenured reps are defaulting to the lowest ultimate cost b---s--- that management demands - and every action defaults to someone else.....usually an unknown rep in New Mexico with no experience or, maybe even one who isnt licensed statute-wise or even speaks american - somewhere in india.
Customer service dies in the 90's - welcome no-care, low cost adjustment to youre claim.
We haven't been told anything yet. Nobody seems to even think anything is going on. I guess we'll find out soon enough!