Thread regarding Allstate Corp. layoffs

Loss of field adjusters will hurt customers

Well I can speak for the jobs being sent to India. One of my coworkers ( I am an impacted employee no longer with the company ) that works in the DOC in Irving has been offered a TDY job as a trainer in India for 6mos.. The company plans on sending the majority of the original estimate program claims to India. The offices in Irving and Charlotte will be transforming into the virtual supplement departments. They will still handle some of the original estimates but most will go to India. The big issue in Texas is the major loss of field adjusters ( like myself ) that were the face of Allstate to our customers. There is a major section of Texas that is not even covered anymore by Allstate. It is being farmed out to independent company's to handle. Not only were the Agents not aware of all this going on but Allstate also raised the cost of policy premiums after the first quarter. All of my local Agents were and are so discussed with the Company they represent, and voiced their outrage to Home Office to no avail.

Agreed, . Loss of field adjusters will only end up hurting our customers, and in the end, our bottom line. Not sure why that seems to be something that is not blatantly obvious to those in charge...

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Facts matter. Majority of jobs will not be in India. I would guess we intend to write estimates nights and weekends. Are you up for the midnight to 8:00 am shift ? He is not 100% correct. As with most posters here, he has a shred of a rumor he's translated to "all jobs going to India".

Facts matter.

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You are right, facts do matter and you don't have them. The poster is 100% correct and people have been basically asked to train their replacements in India. I no longer work there but know this to be 100% fact.

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Well, you can't speak for the jobs being sent to India. The company DOES NOT plan on sending the majority of the jobs to India. The agents HAVE NOT voiced their "outrage" to Home Office. Insurance premiums DID NOT go up in the 1st quarter.


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