So much is making sense now if you are actually looking at faculty evaluations. You would need to distinguish between on-campus faculty and online faculty. They are worlds apart. On-campus faculty are highly invested in the success of the students and that is reflected in the higher evaluation scores that on-campus faculty get. I have gotten extremely high evals. I'm sure that there are some online faculty who put the effort in but it's more common to hear stories about neglect and disinterest, particularly for online adjuncts. That might be where a lot of the negative perception of faculty comes from. Management wants to funnel the students online because it's more efficient to run much larger sections and much cheaper on real estate. We have to beg them to run classes onsite and get students to sign petitions to sign up for classes. And there are enough students to easily run a class. It's just not as profitable for management. We fight against that to try to save the onsite programs.
The onsite classes and teachers are leagues better in care and dedication to student learning. I can't make excuses for the online folks but more quality control would really help for online including gating students who aren't ready for online accelerated programs. More onsite classes is the real answer.