I think enrollment being the new QC will probably happen. After all, the training video was geared towards a call center environment.
Regarding IS3enr, what lawsuits?
Lastly, Director in the COB, if this is even real, your post proves the point that we reps have seen for years - how completely out of touch you really are. This "college" we work for cares less about its employees than any place Ive ever heard of or worked. The fact that the college is constantly reactive rather than proactive astounds us. SRM is a prim3 example that was thrust upon us, and is failing in an astounding way. Also, if you want us to work harder, treat us better. Provide more flexibility. PAY US. Yiu wonder why GCU is on its way to crushing us? Theyre employees are happy. Go back to the 16, daily meetings you have in your boys club and continue to ignore us like always. Youll find out the outcome soon enough.