As for the furniture team, not everyone in furniture was laid off. About 150 give or take. The problem is not whether it needed to be done or not, it was the manner in which it was done. Since the Sycamore Group purchased Staples the Contract Furniture business has been led (I use that word graciously) by someone not from the Contract side of Furniture. She is secrective, poor communicator, manages like a 1950s boss in a glass office, unapproachable, and dictates from on high along with support from her superiors, Tom Heiseroff and Neil Ringle, who also have no understanding of the contract furniture business.
No consideration was given to customer impact in the reduction in support services, sales people that were meeting plan were laid off. The first time Susan addressed the entire remaining furniture organization since her joining furniture in March 2017 was a prerecorded call to poorly explain downloadbesttorrentblog.rus to those remaining.
Even though Susan is the appointed leader, Heiseroff and Ringle are the responsible parties in this debacle, along with Leadership at Sycamore Group. Communication that is given is obvious a distraction and borderline falsehoods.
Since there is no communication on future plans, everyone left is struggling on whether to stay, jump ship, how to maintain the business, etc. In my opinion this is a phased draw down to a final closing of contract furniture. They could not pull the entire business unit out with out severely jeopardizing the Office Products, Facilities business since they are tied closely together. My prediction is another layoff of another 25-30%between now and June, then the remaining by this time next year as customer attrition and employees leave voluntarily. Staples furniture will revert to purely transactional business that can be easily ordered by SKUs thus removing the complexity of ordering furniture.
This is about profitability and contract furniture does not meet the criteria of profitability of the Sycamore Groups retail mentality.