I guess we've always known that State Farm's management structure had too many layers, and as a result, the people at the top of Systems truly had very little idea what went on in the trenches. This problem was apparent to me when I first started (17 years ago), but until CDE, I never realized how utterly clueless Systems leadership was.
I still have a hard time understanding how anyone could think it was a good idea to change practically everything about Systems simultaneously (the technology stack, the department structure, the technical leaders, the process, the desks, the rooms, the vendors, etc etc.) I mean, that nonsense was doomed to fail.
The bedbug infestation was a nice touch.
I often wonder if the people at the top realize what a debacle CDE/ICP was, or if they merely view complaints like mine as evidence that things COULD HAVE WORKED if they'd only gotten rid of the right people.
I don't suppose it matters. State Farm as a company is sliding downhill, and Systems is sliding with it.
It's sad to see what's become of the place.