Thread regarding Follett layoffs

2s day sale nightmare

Hey, let's cut payroll down to just 1 employee, then throw a sale in there, let's make it more fun and not have the discount matrix work.

Great customer service. Hasslefree.

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Wasn't a nightmare at my store just used the %, probably discounted some items that weren't on sale, oh well happy customers.

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Sale was total bust, looking forward to the same in December. Should be enough time to fix the problem by ........

December2117.

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my cashiers rung all the promos on sale. don't care.

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The discount matrix in POS has never worked properly, not 2 years ago...never. It's hard to believe that this has been a "known issue" for years.

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The person who handled it 2 years ago knew but that's the last time I remember events ok. I could call with problems and she'd fix the pricing. Been since then. Just another thing to deal with. I give up. No staff and customers complaining when prices are wrong.

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Put it in trello so it can sit tgere for 5 years until a new tracking system goes in place and IT wipes the slate clean.

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Have these sales EVER rung up correctly???

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It's a known issue.

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Of course it didn't work. Been a nightmare for some time. But they rif'd that person who knew system right out the door years ago.

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