Am I the only one who gets ignored? No responses to emails sent to RM, department planners, HO, etc. So sick of it. RM never checks in and we only talk 2-3 times per year. Our RM sends the occasional group email to the SMs in the region "What are you doing to address this? (Payroll, A/R, etc) Need response by end of day!" I write back with a well reasoned explanation or plan about the matter at hand and get no response. Zero feedback. I send a weekly update to the RM and campus contact and have never heard so much a peep back from either. I send an "Hey, need your help with so and so..." Ignored.
If we as SMs had autonomy in our stores to make our own decisions and place our own orders, it wouldn't matter so much, but when you're relying on others for "approvals" for items or adjustments, it's like banging your head against the wall. I feel like we're operating at about 40% capacity because of all the corporate hierarchy and complete lack of engagement. Is it just the Notre Dames and Stanfords that get any attention???