In my GT&O organization (heavy back office ops LOB) we have seen a new level of executive disregard for forecasted volume, being severely understaffed, and micromanaging productivity 5 levels down. Many many signs point to a line of business sell off or outsourcing but thats about 900 FTE across 5 US sites not includia India FTE. Maybe planning to cut off the low level, retail customer base of back office servicing?? Everything but GWIM?
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JAX GTO all good
All good in Albany NY
Is it outsourcing or just a function of selling off the port? No port no claims
Claims Research Resolution and Recovery within Berens org.
which lob is this
wondering if that's is the same LOB that just had a huge tech project cut for next year, or should we say delayed?
I got five on it